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KMID : 0379220110310020277
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Journal of Korea Gerontological Society
2011 Volume.31 No. 2 p.277 ~ p.290
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The Impact of Work Stress and Job Satisfaction on Turnover Intention: A Study of Long-term Care Workers
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Lee Choo-Jae
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Abstract
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The present study examined the impact of work stress and job satisfaction on intention to leave among staff including social workers, nurses, and care workers. The study subject included 235 staff in a welfare organization that provides long-term care services. Data was analyzed using multiple linear regression.
The findings of the study show that work stress and job satisfaction affect intention to leave in the context of welfare organizations. Demographic variables were not the main focus of this study and thus these results are incidental. Staff with higher levels of work stress were more likely to think about leaving, while those with grater job satisfaction were less likely. There were several limitations in this study. Generalizability of the findings are limited to staff working in the province of Jeonnam. The results have important implications for the development of strategies to minimize turnover
intention in long-term care. Reducing the intent to leave is desirable for issues of both cost reduction and quality of care. Managers could perhaps start to consider decreasing work overload assigned to staff. This study also provides some insight into the work status of new staff. Clearly this finding needs to be explored in further research studies. A more comprehensive model is likely required to adequately explain intention to leave the job.
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KEYWORD
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Staff in Long-term care agencies, Work Stress, Job satisfaction, Intention to Leave
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